Once the InterVu team receives the respondent's contact details and schedule information from the recruiter, they will send an email invitation to each individual respondent.
The Email Invitation
The email invitation allows respondents to test their computer in advance and log in to the InterVu web platform.
- Once a respondent has clicked on the test link, they will be taken through an automated systems test that will flag any potential issues prior to the meeting session.
- If a respondent fails the test or does not test in advance, we may send email or text message reminders directly to respondents to encourage system testing prior to scheduled sessions.
- On the day of the live session, technicians may call out to each respondent to assist with the login process (as needed).
Note: Please let your InterVu Project Coordinators know if you would prefer that the InterVu team does not contact your respondents directly.