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The All New FocusVision InterVu Support

All the topics, resources needed for the All New FocusVision InterVu.

  • Setting Observer Permission Controls

    Research Coordinators can control exactly what content Observers can see, depending on the privacy needs of the project. This is done via the Privacy section...

  • Anonymizing Images for Observers

    Participant webcams within the Live Meeting Room can be anonymized for Observers. Image anonymization can be toggled by Research Coordinators via the Privac...

  • Enabling Quick Access Links

    Quick Access Links can be utilized to avoid creating Observer accounts. Research Coordinators can generate a link which can be distributed to Observers and w...

  • Scheduling Sessions

    Research Coordinators can schedule and reschedule or cancel interviews via the calendar in the “Sessions” tab. If the Research Coordinator has not acted as t...

  • Cancelling Projects

    Only the user who placed a booking can cancel it. To cancel your projects, first log into your profile and navigate to the “Projects” page. 1:  Cancelling a...

  • Booking Additional Research Dates

    Once you have scheduled your first project session, can return at any time to book additional research dates. To book additional research dates for an exist...

  • Editing Projects

    Only the user who placed a booking can edit it. To edit your projects, first log into your profile and navigate to the “Projects” page. 1:  Editing a Projec...

  • Booking Projects

    In order to book a project, users need Research Coordinator permissions. First, navigate to the “Projects” tab and click “New Project”. If you are not seein...

  • Research Coordinator Permissions

    There are several roles with different permissions – Research Coordinator, Moderator, Recruiter, Observer. Users can be added to more than one role (e.g., a ...